Stay Connected in Malaysia
In 2026, Malaysia stands as the digital hub of Southeast Asia. Discover our comprehensive guide to navigating ubiquitous 5G, ultra-fast fiber, and unbeatable mobile plans.
The vital importance of a local connection
Arriving in Malaysia without a local connectivity solution is like trying to navigate the jungle without a compass. Whether you are here for short-term tourism or for a full expatriation, your smartphone will be your primary tool.
From ordering your transport via Grab (the local Uber) to checking your accounts with a Malaysian bank, everything goes through the mobile network. Roaming from Europe or Canada remains prohibitive, with fees reaching several euros per megabyte. Conversely, the cost of living in Malaysia for telecoms is one of the lowest in the world.
"In 2026, more than 98% of inhabited areas in Malaysia are covered by 4G+, and the 5G deployment via the unique DNB (Digital Nasional Berhad) network now covers all major cities and tourist destinations."
The Operator Landscape in 2026
Maxis (Hotlink)
The Premium LeaderConsidered the premium incumbent operator, Maxis offers the best signal stability in buildings and exceptional rural coverage. Their prepaid brand, Hotlink, is extremely popular among expatriates for its simplicity.
- ✓ High-performance 5G
- ✓ Responsive customer service
- ✓ Excellent island coverage
- ✓ Intuitive app
CelcomDigi
Born from the largest merger in Malaysian telecom history, this entity combines Celcom's colossal network with Digi's marketing agility.
U Mobile
The champion of value for money. Ideal for small budgets and students. Their 5G plans are often the cheapest on the market.
See the impact on your budget →YES 5G
The first operator to launch 5G in Malaysia. 100% digital network, no 2G/3G. Record download speeds in city centers.
Unifi (Telekom Malaysia)
The state's telecommunications arm. Essential for home fiber, they offer very advantageous convergent mobile + home deals.
For your future home →Coverage and Quality: What You Need to Know
Evaluating network quality in Malaysia isn't just about the number of bars on your screen. According to OpenSignal data from 2026, Malaysia ranks in the top 3 of Southeast Asia for 5G availability. However, geographic disparities remain.
Urban Areas (KL, Penang, JB)
In Kuala Lumpur or George Town, you will enjoy 5G exceeding 300 Mbps almost everywhere. Areas like Mont Kiara or KLCC are perfectly covered. The main challenge remains penetration inside massive shopping malls and skyscrapers (the famous "dead zones" at the top of towers).
Islands and Borneo
If you plan to visit the Perhentian Islands or go trekking in Borneo, prioritize CelcomDigi or Maxis. These operators possess the most robust undersea infrastructures and relay towers for these remote areas. YES or U Mobile might be unstable there.
Telecom Budget Simulator
Estimate your needs and discover the ideal offer for your profile.
Did you know? In 2026, most plans include 5G for free.
We recommend the Hotlink Prepaid 5G plan.
- • SIM card included
- • Immediate activation via passport
- • Unlimited social media apps
Prepaid or Subscription: The Expat's Dilemma
📦 Prepaid Plans (Prepaid)
This is the simplest solution for new arrivals. You buy a SIM card (about RM 10), load it via an application or at a 7-Eleven, and choose your "plan".
- Advantage: No credit check, no commitment, total control.
- Disadvantage: You must remember to top up regularly to avoid losing the line.
- For whom: Travelers, digital nomads, expatriates awaiting a visa.
📄 Subscriptions (Postpaid)
Once you have your work visa or MM2H, you can subscribe to a monthly plan.
- Advantage: Often unlimited data, family rates, subsidized phones (iPhone/Samsung).
- Disadvantage: Security deposit often required for foreigners (from RM 200 to RM 500).
- For whom: Settled families, long-term residents.
Fixed Internet: Malaysian Fiber
Malaysia has one of the densest fiber optic networks in Asia. If you work from home or consume a lot of streaming, installing a fixed line is a priority when moving in.
Massive speeds
Offers ranging from 100 Mbps to 2 Gbps for individuals.
Fast installation
Allow 3 to 7 working days for complete installation.
Wi-Fi 6 Routers
Most operators now provide state-of-the-art equipment for free.
Practical Guide: How to do it?
Unlock
Ensure your European/Canadian phone is unlocked before departure.
Identify Yourself
In Malaysia, every SIM must be linked to a passport. It is the law.
Buy
Avoid obscure kiosks. Buy at the airport or in official stores (KLCC, Mid Valley).
Configure
The APN often configures automatically. If not, download the operator's app.
Frequently Asked Questions
Can I use an eSIM in Malaysia?
Yes, absolutely. Maxis, CelcomDigi, and YES all offer eSIMs. It's ideal if you have a recent iPhone or Pixel and want to keep your original line active.
Where can I find free Wi-Fi?
Almost all cafes (Starbucks, Coffee Bean) and shopping malls offer decent Wi-Fi. Note that many require a Malaysian phone number to send a validation code via SMS.
Is WhatsApp free?
Many Hotlink or Digi plans include unlimited "Social Data," which means using WhatsApp, Messenger, or WeChat doesn't count against your main data plan.
How to call Europe or Canada at a lower cost?
Use VOIP applications (WhatsApp, Skype, Signal). If you must call a landline, check your operator's IDD (International Direct Dialing) codes, which are often very cheap (a few cents per minute).
Does 5G work with a foreign phone?
Generally yes, if your phone supports the N28 and N77/N78 bands. However, some European iPhones sometimes have software restrictions lifted only when updating local operator settings.
What is the DNB network?
Digital Nasional Berhad is the sole wholesaler of 5G in Malaysia. All operators (Maxis, Digi, etc.) lease infrastructure from DNB, which ensures uniform coverage regardless of your operator choice.
Can I buy a SIM card at KLIA airport?
Yes, right after customs, you will find counters open 24/7. Prices are identical to those in the city, so take advantage of being connected upon exit.
How do I top up my credit?
The easiest way is to use the operator's app with an international bank card. Otherwise, ask for a "Top up" at any 7-Eleven or KK Mart.
Does fiber require a 2-year contract?
Yes, the majority of fiber contracts (Unifi/Maxis) commit you for 24 months. Early termination often results in a penalty equivalent to the remaining months.
Does the network work during storms?
The tropical climate can sometimes cause micro-interruptions in satellite signal (TV), but fiber and 4G/5G remain very stable even in pouring rain.
Ready for your departure?
Don't let technical issues spoil your arrival. Download our complete telecom checklist to be operational as soon as you step off the plane.